How we handle your data.

1. Information We Collect

When you contact us, book our studio, or use our website, we may collect the following information:

• Contact information: name, email address, phone number, and company name
• Booking details: project type, preferred dates, equipment needs, and production requirements
• Usage data: how you interact with our website, including pages visited and time spent
• Device information: browser type, operating system, and IP address

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and booking requests
• Process and manage studio reservations
• Send booking confirmations and relevant communications
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Storage & Security

Your information is stored securely using industry-standard encryption and security practices. We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law.

4. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We use:

• Essential cookies: required for the website to function properly
• Analytics cookies: help us understand how visitors use our site

5. Third-Party Services

We may use third-party services for analytics, payment processing, and communication. These services have their own privacy policies governing the use of your information.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

7. Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Viva Studios
777 The Queensway, Unit 1
Toronto, ON, Canada
booking@vivastudios.ca
Call us