The rules of the room.
Booking, payment, cancellation, and conduct. The terms you agree to when you shoot at Viva Studios.
Last updated · February 22, 2026
1. Booking & Reservations
All bookings are subject to availability and are confirmed upon completed online booking or a signed booking agreement. No deposit is required to hold a date. Booking requests submitted through our inquiry form are inquiries and do not constitute a confirmed reservation.
Confirmed bookings include access to the studio space and all standard included amenities as listed at the time of booking.
2. Pricing & Payment
All pricing is quoted in Canadian dollars (CAD) and is subject to applicable taxes. Payment terms will be outlined in your booking agreement. We accept major credit cards and electronic transfers.
Additional equipment rentals through Viva Camera are billed separately at the discounted rate specified at the time of booking.
3. Cancellation Policy
- 7+ days before your booking: full refund
- Within 7 days of your booking: 50% of the booking total is retained
Rescheduling is free with at least 48 hours' notice, subject to studio availability.
4. Studio Use & Conduct
Clients are responsible for the conduct of all crew, talent, and guests during their booking. The studio must be left in the same condition as it was found. Any damage to the facility or equipment beyond normal wear and tear will be billed to the client.
Smoking, open flames, and pyrotechnics are strictly prohibited inside the studio without prior written approval and appropriate safety measures.
5. Liability & Insurance
Clients are required to carry production liability insurance for all bookings. Viva Studios is not responsible for any loss, theft, or damage to client equipment or personal belongings left on the premises.
Proof of insurance may be required prior to your booking date.
6. Overtime
Bookings that extend beyond the reserved time will be billed at a prorated hourly rate. Overtime is subject to availability and is not guaranteed. Please communicate any anticipated schedule changes as early as possible.
7. Intellectual Property
All content produced at Viva Studios is the property of the client. Viva Studios may request permission to use select images or footage from your production for promotional purposes, but will never do so without your explicit written consent.
8. Website Use
This website and its content are the property of Viva Studios. You may not reproduce, distribute, or otherwise use any content from this site without our prior written consent.
9. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the revised terms.
10. Contact
Questions about these terms? Reach out:
Viva Studios
777 The Queensway, Unit 1
Toronto, ON, Canada
booking@vivastudios.ca
Call us